Position Type: Full-Time
Department/Group: Warehouse
Location: Muskegon

Travel Required: No

Salary: $19 - $22
Bonus: 4% - 10% of base salary

Remote: No
Benefits: Yes

JOB DESCRIPTION: As the Fulfillment Lead for our BrakeQuip division at AGS Company Automotive Solutions, you will be responsible for overseeing the efficient and accurate shipping of automotive aftermarket products to customers worldwide. In this role, you will handle all aspects of the shipping process, including picking, packing, and shipping tasks, meticulously preparing orders, and verifying their accuracy to meet customer specifications. Additionally, you will manage inventory, optimize shipping processes, and ensure adherence to safety protocols. Your dedication and attention to detail will play a crucial role in the smooth operation of our shipping department and contribute to the overall success of our BrakeQuip division.

AGS Company Automotive Solutions is a renowned player in the automotive industry, committed to delivering excellence, innovation, and operational efficiency. We take pride in providing top-quality automotive products and services to our clients. As we continue to grow, we are looking for a dynamic Fulfillment Lead for our BrakeQuip division who will play a crucial role in ensuring efficient and accurate shipping of products to customers worldwide.

Company Values:
​​Give: "Share Generously" - We commit to generosity in every action, sharing our time, knowledge, and resources to foster a collaborative and supportive environment.

Respect: "Value Every Voice" - We uphold a culture of respect, where every voice is valued and diversity is celebrated, ensuring a welcoming and inclusive environment.

Act: "Act with Integrity" - We take decisive action, guided by integrity and responsibility, to address challenges proactively and achieve our goals effectively.

Innovate: "Embrace Creativity" - We embrace creativity and innovation, constantly seeking novel solutions and approaches to drive progress and stay ahead of the curve.

Lead: "Inspire by Example" - We lead by example, inspire others through our dedication and passion, and strive to empower each team member to reach their full potential.

Key Responsibilities:

Account Management:

• Independently manage all aspects of the shipping process, including picking, packing, and shipping tasks.
• Verify order accuracy, completeness, and compliance with customer specifications.
• Safely operate material handling equipment (forklifts, pallet jacks) to move and stage materials.
• Utilize shipping software (UPS Worldship, FedEx Ship Manager, etc) to process shipments and maintain compliance.
• Conduct quality checks on outgoing shipments to ensure accuracy and damage-free delivery.
• Perform cycle counting, stock replenishment, and inventory control.
• Optimize warehouse processes to improve efficiency, reduce waste, and minimize shipping costs.
• Adhere to safety procedures and maintain a clean, organized workspace.
• Support receiving, stocking, and cross-training efforts across warehouse operations.
• Collaborate with customer service, production, and supply chain teams to resolve order issues.
• Participate in continuous improvement initiatives and team-based problem solving.
• Demonstrate company values in daily actions and decision-making.
• Pack items securely into appropriate containers, applying protective materials and labeling packages as needed.
• Utilize shipping software systems to generate shipping labels, track shipments, and ensure compliance with regulatory requirements and shipping standards.
• Perform other duties as assigned to support the company’s objectives.

Culture & Collaboration:

• Work cross-functionally with Customer Service, Supply Chain, Production, and Leadership to embed accuracy and efficiency into every stage of order fulfillment.
• Promote a culture of open communication, teamwork, and continuous learning.
• Participate in team building, training, and company-wide initiatives to strengthen engagement and performance.
• Model AGS values in day-to-day interactions and decision-making. Collaborate

What Success Looks Like

• Orders are shipped accurately and on time, consistently meeting or exceeding customer expectations.
• Inventory is well-organized, accurately tracked, and efficiently replenished to support demand.
• Shipping processes are streamlined, cost-effective, and compliant with safety and regulatory standards.
• The warehouse environment remains clean, safe, and efficient.
• You proactively identify and solve problems, contributing to continuous improvement initiatives.
• You actively demonstrate AGS values by fostering collaboration, respect, integrity, innovation, and leadership.
• Positive feedback is received from both internal teams and customers regarding order accuracy and reliability.

Qualifications and Requirements

• High school diploma or equivalent required; additional training in logistics, supply chain, or warehouse operations preferred.
• Minimum 2 years of experience in a warehouse, distribution, or fulfillment environment.
• Proficiency with shipping systems and warehouse management software.
• Valid forklift certification preferred (or ability to obtain).
• Strong organizational and time management skills.
• Ability to lift up to 50 lbs, stand for long periods, and work in a fast-paced environment.
• Excellent communication and teamwork skills.
• Problem-solving mindset and adaptability to changing priorities.
• Strong attention to detail and commitment to quality.