0

Shipping

DOMESTIC SHIPPING

AGS Company uses UPS Next Day Air®, UPS 2nd Day Air®, UPS 3 Day Select, and UPS Ground® to ship your orders to you. AGS Company makes every effort to ship in-stock items the same business day if ordered before 12pm EST. Orders placed after 12pm EST will be shipped the next business day (AGS Company business days are Tuesday-Friday). Orders placed on Saturday, Sunday, & Monday will be processed and shipped on Tuesday. You will receive a shipping confirmation email with tracking number after your order has been shipped. All orders ship directly from our warehouse in Muskegon, MI. A summary of shipping options and expected delivery times appears below:

UPS Next Day Air® UPS 2nd Day Air® UPS Ground & 3 Day Select®
Ordered Before
12:00 pm (EST) On:
Expected Delivery On: Expected Delivery On: Expected Delivery:
Monday Wednesday Thursday 4-7 business days
Tuesday Wednesday Thursday 3-6 business days
Wednesday Thursday Friday 3-6 business days
Thursday Friday Monday 3-6 business days
Friday Monday Tuesday 3-6 business days
Saturday Wednesday Thursday 4-7 business days
Sunday Wednesday Thursday 4-7 business days

Please note:

• Rates are determined by UPS using ‘ship to’ address, service speed, and size/weight of products.
• Overweight Items may include an additional surcharge.
• We cannot deliver to PO Boxes
• All orders are subject to local sales tax
• Saturday delivery is not available

INTERNATIONAL SHIPPING

For international orders, AGS Company uses UPS Worldwide Expedited Standard®, UPS Worldwide Express®, and UPS Standard® (for ground shipments to Canada) to ship your orders to you. AGS Company makes every effort to ship in-stock items the same business day if ordered before 12pm EST. Orders placed after 12pm EST will be shipped the next business day (AGS Company business days are Tuesday-Friday). Orders placed on Saturday, Sunday, & Monday will be processed and shipped on Tuesday. You will receive a shipping confirmation email with tracking number after your order has been shipped. All orders ship directly from our warehouse in Muskegon, MI. A summary of shipping options and expected delivery times appears below:

UPS Worldwide Express® UPS Worldwide Expedited Standard® UPS Standard Ground®
(to Canada only)
Ordered Before
12:00 pm (EST) On:
Expected Delivery: Expected Delivery: Expected Delivery:
Monday 2-4 business days 4-7 business days 4-8 business days
Tuesday 1-3 business days 3-6 business days 3-7 business days
Wednesday 1-3 business days 3-6 business days 3-7 business days
Thursday 1-3 business days 3-6 business days 3-7 business days
Friday 1-3 business days 3-6 business days 3-7 business days
Saturday 2-4 business days 4-7 business days 4-8 business days
Sunday 2-4 business days 4-7 business days 4-8 business days

Please note:

• Rates are determined by UPS using ‘ship to’ address, service speed, and size/weight of products.
• Overweight Items may include an additional surcharge.
• Shipping charges do not include any brokerage, taxes, or duties.
• Shipping charges are non-refundable on processed orders.

© 2020 AGS Company. All rights reserved. Developed by Revel


Website Accessibility

AGS is committed to providing a website that is accessible to all customers. With this in mind, we are continuously working on our website to identify potential accessibility issues and improve the usability of our website for people of all abilities. AGS is undertaking and will continue to undertake efforts to ensure that its website complies with the Web Content Accessibility Guidelines of the World Wide Web Consortium.

If you have difficulty accessing our website, or if you have feedback on how we can improve your online experience, please contact us at customerservice@agscompany.com.